Frequently Asked Questions

Pawradise Hotel is designed as a true hotel experience for dogs. We are an all suite, hotel only environment, which means we do not offer traditional daycare for outside dogs or grooming services. This allows us to create a calm, structured, and low stress atmosphere focused entirely on the comfort and well being of our boarding guests.

No. We intentionally do not offer daycare for outside dogs or grooming services. This eliminates constant traffic and overstimulation, creating a more peaceful environment. However, all boarding guests have the option to participate in structured day play or enjoy one on one time with a staff member.

Yes. Every suite includes a private camera, so you can check in on your dog anytime. You can even speak to them through the system, which many owners find comforting.

Every dog stays in a private, bedroom-style suite. Our Standard Suites are spacious 8 x 10 rooms, and we also offer two larger Premium Suites that are 9 x 12 for an upgraded experience. Each suite is thoughtfully designed for comfort and peace of mind and includes a real bed, a 43-inch television tuned to dog-friendly programming, and a private in-suite camera. You can check in on your dog anytime and even talk to them directly.

Each dog receives five scheduled potty breaks per day. starting at 6am and last potty break between 9 and 10pm. In addition, you can choose between structured day play or one-on-one time with a staff member, depending on what best fits your dog’s personality and needs.

Day play is designed to be fun, safe, and well supervised. Dogs are able to interact together in a controlled environment with close supervision at all times, ensuring a positive and enjoyable experience. Before participating in day play, your dog must successfully complete a temperament and play assessment. This assessment will be conducted on the first day of your dog's initial stay with us at no additional charge. Our team will evaluate your dog's comfort level, temperament, and interactions with other dogs to determine whether day play is an appropriate fit. We offer Full-Day Play (6 hours) and Half-Day Play (3 hours). Full-Day Play schedule consists of the following:9am-12pm PLAY TIME!12pm-1pm NAP TIME!1pm-4pm PLAY TIME!Our Half-Day Play consists of your pup(s) playing either duing the 9am-12pm time or 1pm-4pm time (you can let us know on check in which you prefer) *Day Play is an optional add-on available exclusively to dogs staying overnight at Pawradise Hotel. Our goal is to provide a fun, social, and safe environment while allowing each dog to play at a level appropriate for their personality, size, energy level, and play style.Participation in Day Play is a privilege and is based on each dog's behavior and comfort in a group environment. Not every dog enjoys or is appropriate for group play.Pawradise Hotel reserves the right to determine whether a dog is appropriate for Day Play and may limit, suspend, or discontinue participation at any time if we believe it is in the best interest of that dog or the other dogs in our care.Dogs 12 months of age and older must be spayed or neutered to participate in Day Play.As dogs reach sexual maturity, reproductive hormones can contribute to behaviors such as mounting, marking, persistent interest in other dogs, posturing, and other changes in social interaction. Intact dogs may also receive increased or unwanted attention from other dogs, which can affect the dynamics and safety of the entire playgroup.Dogs under 12 months of age who have not yet been spayed or neutered may participate provided they continue to demonstrate appropriate group-play behavior.Females in heat may not participate in Day Play regardless of age.Day Play involves physical interaction between dogs. Even with appropriate supervision and carefully managed playgroups, normal play can occasionally result in minor scratches, scrapes, soreness, or other incidental injuries.Pawradise Hotel staff will intervene when play becomes inappropriate or unsafe and will notify owners of significant injuries or concerns in accordance with our boarding policies.

Yes. We are happy to administer oral or topical medications at no additional cost. We do not administer injectable medications.

We ask that you bring your dog’s food to maintain consistency during their stay. You’re also welcome to send a favorite toy or comfort item, though we provide comfortable bedding and thoughtful amenities for every guest.

Drop off and pick up are available during designated times to ensure a calm, structured experience for every guest. Monday through Saturday, hours are 7:00 AM to 9:00 AM and 4:00 PM to 6:00 PM. Sunday hours are 4:00 PM to 6:00 PM.

Yes, and we encourage it. You are welcome to personally walk your dog back to their suite at check in. This allows you to see firsthand how clean and comfortable the rooms are, and gives you the opportunity to spend a few extra moments with your dog before you head out.

Absolutely. We encourage you to visit, tour the suites, and experience the environment firsthand. You will also have the chance to meet me and my fur baby, Macy. Tours are available by appointment. Please schedule in advance via email.

We do our best to accommodate individual routines, feeding schedules, and special needs. Every stay is approached with personalized care.

You will have direct access to me. I provide my personal number so you can always reach me if needed.

Your dog’s health—and the health of every guest—is our top priority. To maintain a safe, low-stress environment, we require the following vaccinations: Rabies (if age appropriate) Distemper Bordetella Vaccination records can be easily uploaded through our client portal prior to your dog’s stay.

We are closed for all drop off and pick up services on the following holidays: Labor Day, Thanksgiving Day, Christmas Day, New Year’s Day, Easter, Memorial Day, and the Fourth of July. Dogs staying with us during these times will continue to receive the same attentive care and routine. If your dog’s stay overlaps with a holiday, we kindly ask that all arrivals and departures be scheduled around these dates. If you have any questions or need help planning around a holiday, we’re always happy to help. Please reach out by email.

The following dates are considered Holiday and Peak periods: Oct 8 – Oct 13, 2026 Oct 17 – Oct 24, 2026 Nov 25 – Nov 29, 2026 Dec 19, 2026 – Jan 2, 2027 Mar 13 – Mar 20, 2027 Mar 20 – Mar 27, 2027 May 28 – May 31, 2027 Jul 1 – Aug 1, 2027 Sep 3 – Sep 6, 2027 Nov 24 – Nov 28, 2027 Dec 23, 2027 – Jan 2, 2028

No problem at all! At Pawradise Hotel, your dog's room is fully customizable. During check-in you can have the bed removed completely, have the mattress placed directly on the floor for dogs that have difficulty with elevated beds, or request a Kuranda bed. You're also welcome to bring your dog's favorite blankets, toys, pillows, or even a T-shirt with your scent, anything that helps them feel at home. Every stay is personalized to your dog's comfort and preferences.